FAQs
Where are you located?
I am located in Edwardsburg, Michigan! I’m near the Garver lake golf course and Fat Cams! About 20 minutes or less from Mishawaka, Elkhart, and Niles!
Are you open Saturdays?
Yes! But we do save our Saturdays for those who absolutely need them! We can offer early drop offs, late pick ups, all day stay cares and more to work with you on the weekdays! To maintain a maximum amount of appointments & keep the quality of our grooms - Saturdays will also only be available to those on a steady & regular schedule (max of 8 weeks between appointments) to keep any surprises & time management on track!
Will my pet(s) be a good fit?
We are located in a very residential neighborhood, while I am zoned and loved by my neighbors and community, I try to keep my community happy by making sure the noise and traffic levels don’t affect their daily lives! While many of you are returning faces - and we still are and forever will be cage free and allow indoor and outdoor puppy parties - we aren’t located in the country unfortunately. Also being that we are cage free, we only have one holding area for unfriendly pets or those needing a break from the fun. This also means we need pick ups communicated- if you wont be available to pick up your pet in a timely fashion please talk to your groomer! We’re usually more than happy to make something work if we know ahead of time!
Do you Groom large breeds?
YES! Both large breed and senior pets hold a very special spot in my heart! My equipment and previous training allow me to be very large dog and senior pet friendly! I’ll do everything in my power to keep your pets feeling pampered and relaxed! It is their spaw day after all!
What about Sedation?
We believe in a Stress-Free environment. Therefore we Do Not accept pets who have been sedated. We believe sedating your pet makes for a stressful and scary experience for your dog. If your dog has been known to have a strong behavioral reaction to grooming or bathing, please advise us when making the appointment and when dropping pet off. If a pet is truly uncooperative or made uncomfortable by the process, we might end their grooming session and refer them to a vet. (yes , this includes benedryl if used for sedation)
What if my pet has a medical condition?
Please let your groomer know of any allergies, illness, or condition your pets may suffer with. All my products are hypo-allergenic and I do not give treats unless okayed by the owners or if they brought their own treats! I’ve owned and worked with many different conditions in dogs over the last 5 years and feel its important not to push or stress your pet! If we feel your pet is becoming over stressed, we reserve the right to stop the service.